Copilot notes · the blog

What we shipped, and what it's like to run a dock with it.

Short and practical, written from the dock. New posts land here first, then on LinkedIn.

"Put Bella Vita in the yard for the winter" — the card picks the spot, how she's charged, and reminds you her slip stays hers.

A bookkeeping role that opens on Billing, with a copilot that suggests money questions instead of dock ones.

Red slips now carry a Needs attention block with buttons — open the owner, message them, report an incident, form already filled in.

One in ten questions came back as an empty bubble. The model was thinking so hard about lists that it spent the whole budget before answering.

Drop in a photo of a certificate and it reads insurer, policy number, cover period and limit. Real paper found two bugs our clean samples never did.

What's open on the lift on Tuesday, and booking Aurora's haul-out in a sentence — with the yard board's own rules behind it.

"Who owns Aurora" came back with nothing, because the AI decided Aurora sounded like a person. We stopped leaving that call to the model.

Tell the copilot what to say to an owner. It writes it, shows you who it's going to, and waits for Confirm — in the app, never by email.

Little grey tags under each list say how the copilot read your question, so a wrong answer is obvious instead of plausible.

The copilot answers questions about your records, not just the dock map — unpaid invoices, expired insurance, leases, incidents.

We built a copilot for marinas. Then we stopped teaching people our software. Here's what you can just say to it, and what happens next.